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The article reported that thieves used stolen identities to upgrade phones and add phone lines to existing accounts.

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So, following the template provided by Identitytheft.gov, I wrote a letter to my carrier requesting all records related to the fraudulent upgrades on my account.

After about two months my carrier sent me the records.

Media reports on mobile phone account hijacking provide more evidence of this problem.

A 2013 Forbes article reported that the government had seized over 5,500 phones from a Michigan operation that allegedly acquired them fraudulently from AT&T, Verizon, Best Buy, Radio Shack, and Apple stores and was shipping them overseas.

Identity theft reports to the FTC likely represent only the tip of a much larger iceberg.

According to data from the Identity Theft Supplement to the 2014 National Crime Victimization Survey conducted by the U. Department of Justice, less than 1% of identity theft victims reported the theft to the FTC.

A few days later I received an email about mobile phone insurance that the thief had apparently added to my account.

After three trips to my carrier’s retail stores and many hours on the phone, my carrier eventually fixed all the problems and refunded the fraudulent charges.

By January 2016, that number had increased to 2,658 such incidents, representing 6.3% of all identity thefts reported to the FTC that month.

Such thefts involved all four of the major mobile carriers.

After discovering that another phone on my account also had no signal, I called my mobile carrier on a landline phone.

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