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One e Harmony customer said, “I discontinued my e Harmony membership approximately one year ago.e Harmony is continuing to use my photos and personal information by continuing to send it to current [and] prospective members repeatedly, who then try to contact me via their website.Avid daters struck often by Cupid’s bow can opt for a premium account with extra options, a feature available since August 2009, but no complaints were received about its billing practices.

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Of the three dating websites, e Harmony has the steepest rates, with a monthly membership starting at about $60 per month.

Customers filing complaints with the FTC charge the formula-driven matchmaking website with employing some creative tactics to continue raking in those fees, as well as boosting profits through less-than-trustworthy means.

Several complainants also claimed that their credit cards were charged by even though they had never signed up for the website’s services.

One wrote, “This company,, of which i never have even logged onto before, charged my debit card 52.10. Despite being the most popular online dating website, with 3.5 million active users as of September 2010 according to company figures, OKCupid received very few complaints – probably because, unlike e Harmony and, the site is free to most users.

For weeks, even months, you may chat back and forth with one another, forming a connection. But ultimately, it’s going to happen—your new-found “friend” is going to ask you for money.

So you send assured the requests won’t stop there.

One customer wrote, “I contacted e Harmony to let them know [of a scammer], received an answer requesting information and when I answered with all the details, they [g]ave an automated response that they are not taking any more inquiries.

All of the websites also received complaints about users’ photos being employed in unwanted ways, either by the company or by other users.

Finding the perfect dating website can be as difficult as searching for love itself.

They vary so greatly in size, purpose, personality, and price that it’s hard to know which is the right one for you.

Users seemed particularly unhappy with e Harmony’s billing practices.

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